Designing Digital Mental Health Support for Paramedics Exposed to Trauma: Qualitative Study of Lived Experiences and Design Preferences
Paramedics face unique mental health challenges that are not adequately addressed by existing services. Digital mental health tools offer promise if they are carefully co-designed to reflect the realities of frontline work. Anonymity, usability, peer connection, and integration with existing support systems are critical to engagement. These findings offer actionable insights for the development of trauma-informed, context-sensitive digital mental health interventions for emergency service workers.
Authors
- Ashleigh Craig (ORCID: https://orcid.org/0000-0002-7641-5953)
- William Hodgson (ORCID: https://orcid.org/0000-0003-0033-0985)
- Alison Kirk (ORCID: https://orcid.org/0000-0002-6534-3763)
- Susan A. Rasmussen (ORCID: https://orcid.org/0000-0001-6408-0028)
- Nicola Ann Cogan (ORCID: https://orcid.org/0000-0003-0861-5133)
- Lucy Milligan
- Robyn McCluskey
- Spence Whittaker (ORCID: https://orcid.org/0009-0001-3645-7497)
- Tara Burns
Institutions
- University of Strathclyde (GB)
Publication Details
- Journal
- JMIR Human Factors
- Published
- 2025-07-20
- DOI
- https://doi.org/10.2196/76158
- Citations
- 1
- Primary Topic
- Digital Mental Health Interventions
- Type
- article
- Field-Weighted Citation Impact
- 1.54