Investigating users’ intention behaviour in live streaming e-commerce: How task-technology fit, technological features, and social motivation influence purchase intention

This research will discuss the factors influencing users' product purchase intentions through live streaming in e-commerce using task-technology fit, technological features, and social motivation. The research was carried out using a quantitative method, where data collection was carried out by distributing questionnaires online. The study succeeded in getting 417 respondents who were active users of e-commerce services. Based on data processing and analysis, it was concluded that task-technology fit, individual-technology fit, visibility, and social influence had a significant effect on perceived usefulness and perceived enjoyment. These two variables have also been proven influential in encouraging users' intention to purchase products via live streaming on e-commerce.

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Publication Details

Published
2025-04-26
DOI
https://doi.org/10.1109/ic4e65071.2025.11075383
Primary Topic
Technology Adoption and User Behaviour
Type
article
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article

Investigating users’ intention behaviour in live streaming e-commerce: How task-technology fit, technological features, and social motivation influence purchase intention

Nilamsari Putri Utami, Kurnia Sari Setio Putri, Raihanita Zahra, Muhamad Efendi et al.
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Technology Adoption and User Behaviour
article

Investigating users’ intention behaviour in live streaming e-commerce: How task-technology fit, technological features, and social motivation influence purchase intention

Nilamsari Putri Utami, Kurnia Sari Setio Putri, Raihanita Zahra, Muhamad Efendi, Rani Aprilia Astrianty, Rizal Fathoni Aji
article en

Abstract

This research will discuss the factors influencing users' product purchase intentions through live streaming in e-commerce using task-technology fit, technological features, and social motivation. The research was carried out using a quantitative method, where data collection was carried out by distributing questionnaires online. The study succeeded in getting 417 respondents who were active users of e-commerce services. Based on data processing and analysis, it was concluded that task-technology fit, individual-technology fit, visibility, and social influence had a significant effect on perceived usefulness and perceived enjoyment. These two variables have also been proven influential in encouraging users' intention to purchase products via live streaming on e-commerce.

University of Indonesia (ID)
Openalex Percentile: Top 82%
Technology Adoption and User Behaviour
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