Factors associated with client satisfaction and implementation challenges for community-based health insurance in Ethiopia: beneficiaries' perspectives
Only one-third of CBHI users were found to be satisfied with the service and it is associated with age, literacy, family size, and illness history. Key challenges cited include drug shortages, limited laboratory services, and bureaucratic policies, which should be addressed well.
Authors
- Abdu Oumer (ORCID: https://orcid.org/0000-0001-6077-3556)
- Kedir Teji Roba (ORCID: https://orcid.org/0000-0001-6227-9594)
- Tarekegn Negese
- Habtamu Negesse
- Shewayirga Assalf
- Kedir Nuredin
- Tewkel Reshid
Institutions
- Pennsylvania State University (US)
- Haramaya University (ET)
- Government of Ethiopia (ET)
- Japan Tobacco (Japan) (JP)
- Addis Ababa Science and Technology University (ET)
Publication Details
- Journal
- Frontiers in Public Health
- Published
- 2025-07-16
- DOI
- https://doi.org/10.3389/fpubh.2025.1556560
- Primary Topic
- Global Maternal and Child Health
- Type
- article
- Field-Weighted Citation Impact
- 0.00