PROVISION OF PUBLIC SERVICES DURING MARTIAL LAW: CHALLENGES, ADAPTATION, PROSPECTS

The article examines the peculiarities of public service provision in Ukraine under martial law, which was introduced in connection with the full-scale invasion of the Russian Federation on February 24, 2022. The author conducts an in-depth analysis of the main challenges faced by the public service delivery system and assesses the effectiveness of the adaptation mechanisms implemented. It is determined that the key threats were infrastructure damage, forced displacement of the population, personnel losses, and threats to physical security, which made traditional methods of service delivery impossible. The article also summarizes the regulatory and legal changes that have taken place in the field of public administration to ensure the continuity of public services, in particular the peculiarities of legal regulation during martial law, implemented by the Cabinet of Ministers of Ukraine, the Ministry of Digital Transformation, and other state authorities. Particular attention is paid to institutional innovations – mobile ASCs, digital services (in particular, the Diya platform), which demonstrate examples of flexible management in emergency situations. The prospects for further transformation of the public service delivery system in the post-war period are considered, with an emphasis on the need to shift the paradigm from an administratively-oriented to a serviceoriented model of public administration based on the principles of digital inclusion, mobility, adaptability, accessibility, and sustainability. The author emphasizes the importance of expanding the functionality of electronic platforms, developing mobile services, strengthening human resources, and attracting international technical assistance to modernize public services in Ukraine.