The state language as a qualification for equal accessibility of public service in the Russian Federation

The article examines the issue of the state language as the most important factor of equal accessibility of public service from the point of view of legal regulation, problems of formalism and effectiveness of speech communication. It has been established that the principle of equal access of citizens who speak the state language of the Russian Federation to public service is implemented not only upon admission to the service, but also during its passage. Russian language is one of the foundations of the entire Russian culture, a national treasure protected by the state. Russian Federation has been established to be the official language of the Russian Federation, and the norms of the modern Russian literary language must be observed (rules for the use of language tools, as set out in normative dictionaries, reference books, and grammars). It is noted that the Russian state language is a language that promotes mutual understanding: to hear and understand another: a boss, a subordinate, the whole team, small and large groups is an important task for employees of different levels. The problem of formalism is highlighted, which is often encountered when responding to civil appeals from officials. It is noted that the general level of culture of state and municipal employees is closely related to respect for the Russian language, its competent and effective use. It is concluded that taking into account all the components within the framework of equal accessibility contributes to the formation of an employee who respects the Russian language, traditional spiritual and moral values, culture and traditions of the peoples of Russia. It is recommended to amend Federal Law No. 53-FZ regarding the provision of complete and reliable information to citizens in Russian when contacting public authorities.