The Role of Workload, Job Stress, and Compensation in Enhancing Outsourced Employee Perfomance: Evidence from PT PLN (Persero) Unit Layanan Pelanggan Majalengka

This study aims to determine the influence of workload, work stress, and compensation on the job performance of field employees in an energy distribution company. This research uses a quantitative approach with a total sampling method, in which the entire population of 102 field employees is used as respondents. Data were collected using a Likert scale questionnaire and analyzed with the help of the SPSS program. The analysis was carried out through validity and reliability tests, classical assumption tests, and multiple linear regression to examine the influence of each variable on job performance. The results of the study show that: 1) Workload has a positive and significant effect on employee job performance; 2) Work stress has a positive and significant effect on job performance; and 3) Compensation has a positive and significant effect on job performance. Simultaneously, workload, work stress, and compensation significantly influence the job performance of field employees.

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Publication Details

Journal
Indonesian Journal of Business Analytics
Published
2025-06-30
DOI
https://doi.org/10.55927/ijba.v5i3.14682
Primary Topic
Employee Performance and Management
Type
article
Field-Weighted Citation Impact
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article

The Role of Workload, Job Stress, and Compensation in Enhancing Outsourced Employee Perfomance: Evidence from PT PLN (Persero) Unit Layanan Pelanggan Majalengka

Sunimah Sunimah, Anna Suzana, Akhmad Saeful Mulki, Ifan Sihabudin
Indonesian Journal of Business Analytics
Employee Performance and Management
article

The Role of Workload, Job Stress, and Compensation in Enhancing Outsourced Employee Perfomance: Evidence from PT PLN (Persero) Unit Layanan Pelanggan Majalengka

Sunimah Sunimah, Anna Suzana, Akhmad Saeful Mulki, Ifan Sihabudin
article en

Abstract

This study aims to determine the influence of workload, work stress, and compensation on the job performance of field employees in an energy distribution company. This research uses a quantitative approach with a total sampling method, in which the entire population of 102 field employees is used as respondents. Data were collected using a Likert scale questionnaire and analyzed with the help of the SPSS program. The analysis was carried out through validity and reliability tests, classical assumption tests, and multiple linear regression to examine the influence of each variable on job performance. The results of the study show that: 1) Workload has a positive and significant effect on employee job performance; 2) Work stress has a positive and significant effect on job performance; and 3) Compensation has a positive and significant effect on job performance. Simultaneously, workload, work stress, and compensation significantly influence the job performance of field employees.

Indonesian Journal of Business AnalyticsVol. 5(3)
Universitas Swadaya Gunung Jati (ID)
Openalex Percentile: Top 71%
Employee Performance and Management
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