Assessing and Telling the Story of Individual and Community Impact

ABSTRACT How do we begin to assess the reciprocal impacts—or lack thereof—of community service on individuals and communities? Community engagement initiatives are increasingly valued as powerful educational tools and vehicles for social change. Yet, the task of measuring their outcomes remains complex. This article outlines core considerations in assessing community service initiatives. This includes the introduction of practical frameworks and core considerations for evaluating impact, and emphasizes the role of storytelling in conveying outcomes to diverse stakeholders. Through integrating assessment and narrative, practitioners can foster both accountability and deeper connection to the values of service, learning, and community development.

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Publication Details

Journal
New Directions for Student Services
Published
2025-03-01
DOI
https://doi.org/10.1002/ss.70001
Primary Topic
Service-Learning and Community Engagement
Type
article
Field-Weighted Citation Impact
0.00
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article

Assessing and Telling the Story of Individual and Community Impact

Kristen Wright, Julie E. Owen
New Directions for Student Services
Service-Learning and Community Engagement
article

Assessing and Telling the Story of Individual and Community Impact

Kristen Wright, Julie E. Owen
article en

Abstract

ABSTRACT How do we begin to assess the reciprocal impacts—or lack thereof—of community service on individuals and communities? Community engagement initiatives are increasingly valued as powerful educational tools and vehicles for social change. Yet, the task of measuring their outcomes remains complex. This article outlines core considerations in assessing community service initiatives. This includes the introduction of practical frameworks and core considerations for evaluating impact, and emphasizes the role of storytelling in conveying outcomes to diverse stakeholders. Through integrating assessment and narrative, practitioners can foster both accountability and deeper connection to the values of service, learning, and community development.

New Directions for Student ServicesVol. 2025(189-190)
George Mason University (US)
Openalex Percentile: Top 81%
Service-Learning and Community Engagement
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