Parental Satisfaction Survey on Online Speech Language Developmental Screening for Infants and Toddlers: Effects of Child and Parent Characteristics

Objectives: Early screening is crucial for the timely identification and intervention of developmental delays during infancy and early childhood. Most of the screening tools developed thus far have been conducted in face-to-face settings, highlighting the growing importance of remote screening tools that can overcome temporal and spatial limitations. Previous studies have primarily focused on analyzing general satisfaction levels among all users of online language development screening services, with limited examination of satisfaction based on user-specific variables. The purpose of this study was to analyze parental satisfaction with an online language development screening tool for children aged 0 to 36 months, taking into account various characteristics of both the children and their parents. Methods: A total of 173 new items were developed for the screening tool by referencing existing assessments and creating original content. Parental satisfaction was measured using a five-point Likert scale and analyzed according to various child and parent variables. Results: The average parental satisfaction score was 4.12 out of 5. Higher satisfaction was reported by parents of younger children and by those with higher education levels. Meanwhile, no significant differences were found based on the parent-child relationship or residential area. Conclusion: Online screening tools can effectively support early developmental monitoring. To enhance accessibility, future tools should include guidance for caregivers with limited digital literacy. Furthermore, categorizing residential areas as metropolitan or non-metropolitan may provide clearer insights into access to in-person services.