The therapeutic communication process of counsellors with drug-addicted clients at Moelya Bangka mental rehabilitation

Drugs in Indonesia are very concerning, especially on Bangka Island, which has a relatively high prevalence rate each year. This research focuses on the stages of therapeutic communication in the recovery of drug-addicted patients at Moelya Mental Rehabilitation in Bangka. The main objective of this study is to understand and describe how the therapeutic communication process of counselors with drug-addicted clients at the Moelya Mental Rehabilitation Foundation. Additionally, this research is expected to enhance knowledge and improve the quality of therapeutic communication between counselors and clients at Moelya Mental Rehabilitation in Bangka. This study uses a descriptive qualitative method with a snowball sampling technique. Data were collected through interviews, observations, and documentation. The research results show the presence of four phases in the therapeutic communication process, as well as comfort and trust between the counselor and the client. Counselors face several challenges regarding the openness of each client, which is one of the keys to the recovery process.