The Impact of Management Support on the Timely Execution of ICT Audit Recommendations: A Case Study of Tanzania Posts Corporation

The study evaluated the impact of management assistance on the prompt execution of ICT audit recommendations in public institutions, namely at the Tanzania Posts Corporation (TPC) headquarters in Dar es Salaam. A descriptive research design was utilised. The research focused on a cohort of 209 TPC employees at the Dar es Salaam headquarters. The research employed a quantitative methodology, utilising questionnaires for data collection. Descriptive and multiple linear regression analyses were employed to examine the data. The study revealed a substantial positive correlation between management support and the prompt execution of ICT audit recommendations in TPC. It was determined that early management engagement, allocation of requisite resources, and effective communication channels are critical factors for the prompt execution of ICT audit recommendations. The findings indicate that management support is the crucial aspect for an efficient ICT audit process in public institutions. The study recommends that the Tanzania Posts Corporation revamp its management support systems to facilitate the prompt execution of ICT audit recommendations and enhance technological performance.