Emotional intelligence, problem-solving skills and job satisfaction among librarians in academic libraries in Delta State, Nigeria

This study examined emotional intelligence, problem-solving skills and job satisfaction among librarians in academic libraries in Delta State, Nigeria. Descriptive survey design of the correlational type was used in this research. The population of the study consisted of 165 librarians working in 19 federal, state and private academic libraries in Delta State, Nigeria. The total population was used as sample, because the population was small. Questionnaire was used to elicit data from respondents. Five research questions were answered. Frequency and percentage were used to analyze the demographic data of the respondents; mean and standard deviation were used to answer research questions 1 to 3, while Pearson‟s Product-moment Correlation Coefficient, was used to answer research questions 4 and 5. The findings of the study revealed that the librarians had a high extent of emotional intelligence; that they possessed a high extent of problem-solving skills as well as job satisfaction; that there was a moderate correlation between emotional intelligence and job satisfaction among the librarians; and that there was a moderate correlation between problem-solving skills and job satisfaction among the librarians in academic libraries in Delta State, Nigeria. Based on the findings it was recommended that management of academic institutions, library management, librarians and other stake holders involved in academic library activities in Delta State should work towards the sustainability of the positive disposition which librarians have towards emotional intelligence and problem-solving skills to enhance their job satisfaction.