Harnessing the Power of Machine Learning in Multi-Agent Systems for B2C E-Commerce Optimization

E-commerce platforms that are dynamic and facilitate direct communication between customers and sellers are known as B2C (business-to-consumer) platforms. Because it establishes the terms of commerce, including pricing, delivery schedule, and product specs, the negotiating process on these platforms is essential. Multi-agent systems entail intricate interactions between numerous autonomous agents, each of which represents a distinct interest, in contrast to conventional e-commerce transactions. For example, seller agents work to increase earnings, while buyer agents try to get the greatest bargains for customers. Multi-agent negotiation systems improve e-commerce operations' scalability and efficiency. These systems are capable of managing numerous negotiations at once, guaranteeing that the limits and preferences of each party are sufficiently taken into account.

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Publication Details

Published
2025-04-04
DOI
https://doi.org/10.1109/iccsai64074.2025.11064164
Primary Topic
Multi-Agent Systems and Negotiation
Type
article
Field-Weighted Citation Impact
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article

Harnessing the Power of Machine Learning in Multi-Agent Systems for B2C E-Commerce Optimization

Manoj Kumar Mishra, Bireshwar Dass Mazumdar, Vikas Mishra, Chetan Vyas
Multi-Agent Systems and Negotiation
article

Harnessing the Power of Machine Learning in Multi-Agent Systems for B2C E-Commerce Optimization

Manoj Kumar Mishra, Bireshwar Dass Mazumdar, Vikas Mishra, Chetan Vyas
article en

Abstract

E-commerce platforms that are dynamic and facilitate direct communication between customers and sellers are known as B2C (business-to-consumer) platforms. Because it establishes the terms of commerce, including pricing, delivery schedule, and product specs, the negotiating process on these platforms is essential. Multi-agent systems entail intricate interactions between numerous autonomous agents, each of which represents a distinct interest, in contrast to conventional e-commerce transactions. For example, seller agents work to increase earnings, while buyer agents try to get the greatest bargains for customers. Multi-agent negotiation systems improve e-commerce operations' scalability and efficiency. These systems are capable of managing numerous negotiations at once, guaranteeing that the limits and preferences of each party are sufficiently taken into account.

University of Allahabad (IN), Bennett University (IN)
Openalex Percentile: Top 92%
Multi-Agent Systems and Negotiation
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