Harnessing the Power of Machine Learning in Multi-Agent Systems for B2C E-Commerce Optimization
E-commerce platforms that are dynamic and facilitate direct communication between customers and sellers are known as B2C (business-to-consumer) platforms. Because it establishes the terms of commerce, including pricing, delivery schedule, and product specs, the negotiating process on these platforms is essential. Multi-agent systems entail intricate interactions between numerous autonomous agents, each of which represents a distinct interest, in contrast to conventional e-commerce transactions. For example, seller agents work to increase earnings, while buyer agents try to get the greatest bargains for customers. Multi-agent negotiation systems improve e-commerce operations' scalability and efficiency. These systems are capable of managing numerous negotiations at once, guaranteeing that the limits and preferences of each party are sufficiently taken into account.
Authors
- Manoj Kumar Mishra (ORCID: https://orcid.org/0000-0003-2747-3388)
- Bireshwar Dass Mazumdar (ORCID: https://orcid.org/0000-0002-9763-5728)
- Vikas Mishra (ORCID: https://orcid.org/0000-0002-4555-0132)
- Chetan Vyas
Institutions
- University of Allahabad (IN)
- Bennett University (IN)
Publication Details
- Published
- 2025-04-04
- DOI
- https://doi.org/10.1109/iccsai64074.2025.11064164
- Primary Topic
- Multi-Agent Systems and Negotiation
- Type
- article
- Field-Weighted Citation Impact
- 0.00