From AI Fact-Checks to User Understanding: Explaining Misinformation Detection to Non-Expert Audiences

Misinformation presents a critical threat to society, impacting public health, democratic processes, and social cohesion.As AI-driven tools are increasingly deployed to detect false or misleading online content, effectively communicating these detection results to nonexpert users is crucial.This paper introduces guidelines for designing explanations of AI-detected misinformation, addressing both the technical challenges of AI detection and the cognitive biases that shape how people interpret flagged content.The discussion covers key aspects of explanation design, including different explanation types (feature-based, free-text, evidence-based, uncertainty-aware, and multimodal), timing strategies (pre-exposure inoculation, interventions during exposure, and post-exposure corrections), and user-specific approaches (belief-consonant framing, progressive disclosure, and personalized explanations).Drawing from AI, psychology, and communication research, the guidelines aim to tackle the "black box" problem-where opaque AI decision-making undermines user trust and comprehension.The paper also highlights factors that influence explanation effectiveness, such as prior attitudes, source credibility, and information coherence.These insights support the proposed guidelines, which are designed to improve user understanding and encourage informed engagement with online content.

Authors

Institutions

Publication Details

Published
2025-06-30
DOI
https://doi.org/10.1145/3733567.3735568
Citations
1
Primary Topic
Misinformation and Its Impacts
Type
article
Field-Weighted Citation Impact
4.20
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

From AI Fact-Checks to User Understanding: Explaining Misinformation Detection to Non-Expert Audiences

Mohammad Zaiyan Alam, Subia Ansari
1 citations
Misinformation and Its Impacts
4.20
article

From AI Fact-Checks to User Understanding: Explaining Misinformation Detection to Non-Expert Audiences

Mohammad Zaiyan Alam, Subia Ansari
article en
1 citations

Abstract

Misinformation presents a critical threat to society, impacting public health, democratic processes, and social cohesion.As AI-driven tools are increasingly deployed to detect false or misleading online content, effectively communicating these detection results to nonexpert users is crucial.This paper introduces guidelines for designing explanations of AI-detected misinformation, addressing both the technical challenges of AI detection and the cognitive biases that shape how people interpret flagged content.The discussion covers key aspects of explanation design, including different explanation types (feature-based, free-text, evidence-based, uncertainty-aware, and multimodal), timing strategies (pre-exposure inoculation, interventions during exposure, and post-exposure corrections), and user-specific approaches (belief-consonant framing, progressive disclosure, and personalized explanations).Drawing from AI, psychology, and communication research, the guidelines aim to tackle the "black box" problem-where opaque AI decision-making undermines user trust and comprehension.The paper also highlights factors that influence explanation effectiveness, such as prior attitudes, source credibility, and information coherence.These insights support the proposed guidelines, which are designed to improve user understanding and encourage informed engagement with online content.

University of Southern California (US), Purdue University West Lafayette (US)
Reduced inequalities
Openalex Percentile: Top 7%
Misinformation and Its Impacts
4.20
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.