Supply chain management performance analysis using SCOR method at PT. Bertho Chrisanta

Bertho Chrisanta is a customer goods distribution company. This company strives to provide the best performance to always meet product demand from consumers, one of which is by improving supply chain management (SCM) performance. This study aims to assess the company's SCM performance and evaluate the results to provide suggestions for improvement. The methodology used combines the Supply Chain Operation Reference (SCOR) framework to measure and analyze supply chain performance, as well as the Analytic Hierarchy Process (AHP) method to assist in decision making and prioritization in evaluating SCM performance. The assessment results show that the overall SCM performance of PT. Bertho Chrisanta reached a value of 85.682, which indicates performance in the “good” category. This finding provides a positive picture of the effectiveness of the company's current supply chain management. Based on these results, it is concluded that although the company’s SCM performance is good, there is still room for improvement. This study provides a strong basis for the company to identify areas that need improvement and implement the right strategy for supply chain optimization.