Search-Based Interaction For Conversation Recommendation via Generative Reward Model Based Simulated User

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from conversations. Previous research primarily focuses on the issue of insufficient contextual information in conversations. They address this by introducing external knowledge sources, such as knowledge graphs, large language models (LLMs), and conversational recommendation corpora. Based on this, they design specific alignment strategies (e.g., prompt learning and instruction tuning) to integrate such knowledge for user preference understanding and item recommendation. However, user preferences can be multifaceted and complex, posing significant challenges for accurate recommendations even with access to abundant external knowledge. While interaction with users can clarify their true preferences, frequent user involvement may lead to a degraded user experience.