Exploring the Role of ChatGPT in English Teaching and Learning: Educators’ and Language Learners’ Perspectives

Background/purpose. This study examined the application of the AI language model ChatGPT in enhancing the teaching and learning of English as a Foreign Language (EFL). The study involved 524 participants, comprising faculty members, teachers, and students, and utilized surveys to assess their perceptions of the benefits and challenges of ChatGPT. Materials/methods. Using a quantitative research methodology. The study explored both the benefits and challenges associated with implementing this application in language teaching and learning. Results. Key findings included a high overall mean score of 4.01 (80.3% relative weight) for perceived benefits among teachers, with university faculty showing greater receptiveness than secondary teachers. Students similarly expressed strong acceptance of ChatGPT as an interactive tutor, while the challenges associated with its usage were deemed moderate. Conclusion. The study concluded with recommendations based on these insights. One of these recommendations is to train faculty members and teachers to utilize artificial intelligence tools and applications to enhance teaching processes, including planning, implementation, and assessment. Furthermore, it is recommended to guide students on how to use artificial intelligence tools and applications wisely, either through awareness during classes, seminars, or workshops.