The Influence of Government Policies on Employee Engagement in Nigeria’s Hospitality Industry

Aim: This study aimed to investigate the impact of government policies on employee engagement in Nigeria’s hospitality sector. Methods: The study employed a qualitative research design, using content analysis to assess responses from frontline employees and HR managers across luxury hotels in Lagos and Abuja. Results: Findings revealed that government policies had a significant influence on employee motivation, with employees expressing dissatisfaction when policies were poorly enforced. Conclusion: It was concluded that improved communication, consistent policy enforcement, and more proactive HR responses could enhance employee engagement. Recommendation: HR departments should increase communication with employees to inform them of regulatory changes and their implications.

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Publication Details

Journal
Journal of Human Resource Studies
Published
2025-07-13
DOI
https://doi.org/10.58425/jhrs.v4i1.380
Primary Topic
Hospitality and Tourism Education
Type
article
Field-Weighted Citation Impact
0.00
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article

The Influence of Government Policies on Employee Engagement in Nigeria’s Hospitality Industry

Alex Tamunomiegbam, Gloria Ibimina Ochoche
Journal of Human Resource Studies
Hospitality and Tourism Education
article

The Influence of Government Policies on Employee Engagement in Nigeria’s Hospitality Industry

Alex Tamunomiegbam, Gloria Ibimina Ochoche
article en

Abstract

Aim: This study aimed to investigate the impact of government policies on employee engagement in Nigeria’s hospitality sector. Methods: The study employed a qualitative research design, using content analysis to assess responses from frontline employees and HR managers across luxury hotels in Lagos and Abuja. Results: Findings revealed that government policies had a significant influence on employee motivation, with employees expressing dissatisfaction when policies were poorly enforced. Conclusion: It was concluded that improved communication, consistent policy enforcement, and more proactive HR responses could enhance employee engagement. Recommendation: HR departments should increase communication with employees to inform them of regulatory changes and their implications.

Journal of Human Resource StudiesVol. 4(1)
Houston Independent School District (US), University of Abuja (NG)
Openalex Percentile: Top 83%
Hospitality and Tourism Education
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The Influence of Government Policies on Employee Engagement in Nigeria’s Hospitality Industry — Alex Tamunomiegbam, Gloria Ibimina Ochoche · Journal of Human Resource Studies (2025) | TGRS Research Map | TGRS