Contact center — accessibility of medical care

The article covers the issues of organizing the work of a single Contact Center, and presents statistical data of a virtual PBX.

Authors

Publication Details

Journal
Medsestra (Nurse)
Published
2025-06-20
DOI
https://doi.org/10.33920/med-05-2506-06
Primary Topic
Healthcare Operations and Scheduling Optimization
Type
article
Field-Weighted Citation Impact
0.00
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article

Contact center — accessibility of medical care

И.П. Никитина
2 links
Medsestra (Nurse)
Healthcare Operations and Scheduling Optimization
article

Contact center — accessibility of medical care

И.П. Никитина
article en

Abstract

The article covers the issues of organizing the work of a single Contact Center, and presents statistical data of a virtual PBX.

Medsestra (Nurse)(6)
Openalex Percentile: Top 72%
Healthcare Operations and Scheduling Optimization
DOISourceOpenAlex
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Contact center — accessibility of medical care — И.П. Никитина · Medsestra (Nurse) (2025) | TGRS Research Map | TGRS