Features of UX design in applications for telemedicine consultations

The article examines the specifics of applying UX design principles and methods in web applications for telemedicine consultations. Based on a comprehensive analysis of book sources and scientific articles, the key aspects of UX design that play a primary role in medical web services are considered. Particular attention is paid to how well-implemented UX design affects patient and physician satisfaction, reduces stress levels during online consultations, and increases the effectiveness of interaction with the platform. The study also touches on the specific requirements for medical interfaces, including data privacy, clarity of information presentation, and usability for people with disabilities. The results of the analysis allow identifying the best UX design practices that are most suitable for telemedicine applications.