Adoption and perception of LLM-based chatbots in health care: an exploratory cross-sectional survey of individuals with rheumatic diseases
This study showed that a relevant number of individuals with rheumatic diseases are already using LLM chatbots, including for health-related reasons. These findings should prompt urgent efforts to address accuracy, safety and equity concerns regarding the utilization of LLM chatbots, particularly in the domain of rheumatology.
Authors
- D. Sholter
- Mena Bishay
- Steven J. Katz (ORCID: https://orcid.org/0000-0001-6718-1393)
- Tharindri Dissanayake
- Saurash Reddy
- Carrie Ye (ORCID: https://orcid.org/0000-0002-9858-5398)
- Ellen Wang (ORCID: https://orcid.org/0000-0001-7080-9946)
- Justin Smith (ORCID: https://orcid.org/0009-0003-6039-5665)
- Niall Jones
- Jason Soo
Institutions
- University of British Columbia (CA)
- University of Alberta (CA)
- Research Canada (CA)
- Arthritis Research Centre of Canada (CA)
Publication Details
- Journal
- Rheumatology Advances in Practice
- Published
- 2025-01-01
- DOI
- https://doi.org/10.1093/rap/rkaf083
- Primary Topic
- Social Media in Health Education
- Type
- article
- Field-Weighted Citation Impact
- 0.00