Acceptance of Technology as a Mechanism in Enlightening the Relationship between Technology Readiness Index and Academician’s Loyalty

This study aims to explore the effects of the Technology Readiness Index (TRI) (optimism, innovativeness, discomfort, and insecurity) on loyalty via the acceptance of technology use. This study was conducted among 206 academicians using Partial Least Squares with Structural Equation Modeling (PLS-SEM) analysis via a purposive sampling technique. The result reveals 1)optimism and innovativeness have significant positive effects on acceptance of technology; 2)insecurity and discomfort have a significant negative effect; and 3)the effects of acceptance of technology towards loyalty also have a significant positive effect, allows this study to conclude that acceptance of technology significantly mediates the relationship.

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Publication Details

Journal
Environment-Behaviour Proceedings Journal
Published
2025-05-31
DOI
https://doi.org/10.21834/e-bpj.v10isi31.6931
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00

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article

Acceptance of Technology as a Mechanism in Enlightening the Relationship between Technology Readiness Index and Academician’s Loyalty

Nur Huda Jaafar, Rashidah Mokhtar, Zuriati Ismail, Mazlyda Abd Rahman et al.
Environment-Behaviour Proceedings Journal
Technology Adoption and User Behaviour
article

Acceptance of Technology as a Mechanism in Enlightening the Relationship between Technology Readiness Index and Academician’s Loyalty

Nur Huda Jaafar, Rashidah Mokhtar, Zuriati Ismail, Mazlyda Abd Rahman, Mohd Hanafi Azman Ong
article en

Abstract

This study aims to explore the effects of the Technology Readiness Index (TRI) (optimism, innovativeness, discomfort, and insecurity) on loyalty via the acceptance of technology use. This study was conducted among 206 academicians using Partial Least Squares with Structural Equation Modeling (PLS-SEM) analysis via a purposive sampling technique. The result reveals 1)optimism and innovativeness have significant positive effects on acceptance of technology; 2)insecurity and discomfort have a significant negative effect; and 3)the effects of acceptance of technology towards loyalty also have a significant positive effect, allows this study to conclude that acceptance of technology significantly mediates the relationship.

Environment-Behaviour Proceedings JournalVol. 10(SI31)
Universiti Teknologi MARA (MY)
Universiti Teknologi MARA
Openalex Percentile: Top 83%
Technology Adoption and User Behaviour
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