Technology as a Key Enabler in Logistics Management

With the explosive growth of world trade crossing continental boundaries and the inroads made by ecommerce into virtually every market, the logistics infrastructure has been severely strained. This makes it imperative to strive to streamline logistics processes in an effort to maximize profit while ensuring world-class customer satisfaction. Technology can be leveraged as the key enabler in this process. In recent years, technology has advanced by leaps and bounds and there are many technological concepts that can be easily applied to improve logistics management. These include artificial intelligence, blockchain, autonomous vehicles, drones, and Internet of Things (IoT) to name a few. However, the implementation of these technologies are fraught with challenges due to a combination of factors such as the need for investment, resistance to change and a lack of holistic systems perspective.