ConvoGen: Enhancing Conversational AI with Synthetic Data: A Multi-Agent Approach

In this paper, we present ConvoGen: an innovative framework for generating synthetic conversational data using multi-agent systems. Our method leverages few-shot learning and introduces iterative sampling from a dynamically updated few-shot hub to create diverse and realistic conversational scenarios. The generated data has numerous applications, including training and evaluating conversational AI models, and augmenting existing datasets for tasks like conversational intent classification or conversation summarization. Our experiments demonstrate the effectiveness of this method in producing high-quality diverse synthetic conversational data, highlighting its potential to enhance the development and evaluation of conversational AI systems.

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Publication Details

Published
2025-05-05
DOI
https://doi.org/10.1109/cai64502.2025.00046
Primary Topic
Speech and dialogue systems
Type
article
Field-Weighted Citation Impact
0.00
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article

ConvoGen: Enhancing Conversational AI with Synthetic Data: A Multi-Agent Approach

Ahmed Y. Tawfik, Reem Gody, Mahmoud Goudy
Speech and dialogue systems
article

ConvoGen: Enhancing Conversational AI with Synthetic Data: A Multi-Agent Approach

Ahmed Y. Tawfik, Reem Gody, Mahmoud Goudy
article en

Abstract

In this paper, we present ConvoGen: an innovative framework for generating synthetic conversational data using multi-agent systems. Our method leverages few-shot learning and introduces iterative sampling from a dynamically updated few-shot hub to create diverse and realistic conversational scenarios. The generated data has numerous applications, including training and evaluating conversational AI models, and augmenting existing datasets for tasks like conversational intent classification or conversation summarization. Our experiments demonstrate the effectiveness of this method in producing high-quality diverse synthetic conversational data, highlighting its potential to enhance the development and evaluation of conversational AI systems.

Microsoft (Germany) (DE)
Openalex Percentile: Top 92%
Speech and dialogue systems
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