Research on the Application of Artificial Intelligence to Accessibility Services in Science Museums

This paper discusses the adoption of Artificial Intelligence (AI) in the context of enabling accessibility services to people with disabilities in science museums, summarizing the potential benefits and the risks it entails; and suggest a fair, efficient, and strategic form of the service. The results of research show that AI technologies have significantly increased the experience for people with hearing impairments, visual impairments, mobility limitations and intellectual disabilities visiting the museum. These technologies create more equal sharing in Science Education by personalizing and letting these process interactively. Intelligent audio-guidance systems, image who recognised technology and tactile models are all specific applications were designed to make a more accessible environment for visitors with disabilities. Nevertheless, data privacy breaches and inequities during the technology deployment should be effectively addressed. Future research should explore how one may balance technological innovation with risk management with respect to making AI safe and reliable to augment accessibility of all people living with disabilities.