AInsight: Augmenting Expert Decision-Making with On-the-Fly Insights Grounded in Historical Data

In decision-making conversations, experts must navigate complex choices and make on-the-spot decisions while engaged in conversation. Although extensive historical data often exists, the real-time nature of these scenarios makes it infeasible for decision-makers to review and leverage relevant information. This raises an interesting question: What if experts could utilize relevant past data in real-time decision-making through insights derived from past data? To explore this, we implemented a conversational user interface, taking doctor-patient interactions as an example use case. Our system continuously listens to the conversation, identifies patient problems and doctor-suggested solutions, and retrieves related data from an embedded dataset, generating concise insights using a pipeline built around a retrieval-based Large Language Model (LLM) agent. We evaluated the prototype by embedding Health Canada datasets into a vector database and conducting simulated studies using sample doctor-patient dialogues, showing effectiveness but also challenges, setting directions for the next steps of our work.

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Publication Details

Published
2025-07-05
DOI
https://doi.org/10.1145/3719160.3737633
Primary Topic
Human-Automation Interaction and Safety
Type
article
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article

AInsight: Augmenting Expert Decision-Making with On-the-Fly Insights Grounded in Historical Data

Anamaria Crisan, Mohammad Abolnejadian, Matthew Brehmer, Shakiba Amirshahi
Human-Automation Interaction and Safety
article

AInsight: Augmenting Expert Decision-Making with On-the-Fly Insights Grounded in Historical Data

Anamaria Crisan, Mohammad Abolnejadian, Matthew Brehmer, Shakiba Amirshahi
article en

Abstract

In decision-making conversations, experts must navigate complex choices and make on-the-spot decisions while engaged in conversation. Although extensive historical data often exists, the real-time nature of these scenarios makes it infeasible for decision-makers to review and leverage relevant information. This raises an interesting question: What if experts could utilize relevant past data in real-time decision-making through insights derived from past data? To explore this, we implemented a conversational user interface, taking doctor-patient interactions as an example use case. Our system continuously listens to the conversation, identifies patient problems and doctor-suggested solutions, and retrieves related data from an embedded dataset, generating concise insights using a pipeline built around a retrieval-based Large Language Model (LLM) agent. We evaluated the prototype by embedding Health Canada datasets into a vector database and conducting simulated studies using sample doctor-patient dialogues, showing effectiveness but also challenges, setting directions for the next steps of our work.

University of Waterloo (CA)
Peace, Justice and strong institutions
Openalex Percentile: Top 81%
Human-Automation Interaction and Safety
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