Speculating and Disentangling the Relationship Between Technology and Care Work

The increasing integration of technology into care work, once regarded as an inherently human practice, raises questions about ethics, fairness, and the relational implications for care work and workers. This study explores the complex interplay of technology and care work through a co-speculative workshop involving sixteen participants from diverse regions working on care-focused technologies. The findings reveal critical themes: embracing tensions in delivering care, establishing infrastructure for fair AI and data practices, and enhancing the visibility of care work. A lack of resources for understanding care realities hinders the innovation of empathetic technological solutions. From the findings, we provide a framework as a provocation for mapping care relationality and situating the care orientation of technologies.

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Published
2025-07-05
DOI
https://doi.org/10.1145/3715668.3736364
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
0.00
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article

Speculating and Disentangling the Relationship Between Technology and Care Work

Ruipu Hu, Seonghoon Kim, Insun Baek, Jiashuo Liu et al.
Digital Economy and Work Transformation
article

Speculating and Disentangling the Relationship Between Technology and Care Work

Ruipu Hu, Seonghoon Kim, Insun Baek, Jiashuo Liu, Jung-Joo Lee, Ajit G. Pillai, Renxuan Liu, Adrian Petterson, Tse Pei Ng, Matt Ratto, Kevin Doherty, Adrian Choi, Sarah Kettley, Yiying Wu, Janghee Cho, C. S. Seah, C.C. Ferguson
article en

Abstract

The increasing integration of technology into care work, once regarded as an inherently human practice, raises questions about ethics, fairness, and the relational implications for care work and workers. This study explores the complex interplay of technology and care work through a co-speculative workshop involving sixteen participants from diverse regions working on care-focused technologies. The findings reveal critical themes: embracing tensions in delivering care, establishing infrastructure for fair AI and data practices, and enhancing the visibility of care work. A lack of resources for understanding care realities hinders the innovation of empathetic technological solutions. From the findings, we provide a framework as a provocation for mapping care relationality and situating the care orientation of technologies.

University College Dublin (IE), The University of Sydney (AU), Georgia Institute of Technology (US), Korea Advanced Institute of Science and Technology (KR), National University of Singapore (SG), University of Toronto (CA), Edinburgh College (GB), University of Maryland, College Park (US), University of Edinburgh (GB)
Reduced inequalities
Openalex Percentile: Top 78%
Digital Economy and Work Transformation
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