Job Satisfaction, Organizational Justice, and Organizational Citizenship Behavior among Malaysian Employees

The aim of the study was to explore the relationship between job satisfaction, organizational justice, and organizational citizenship behavior among Malaysian employees. A total of 100 Malaysian employees, mainly females, Malays and aged between 25 - 39 years old completed the online survey which consisted of the Job Satisfaction Survey, Colquitt’s Organizational Justice Scale, and Organizational Citizenship Behavior- Checklist. The correlation between job satisfaction and organizational citizenship behavior showed a slightly moderate, positive correlation, meanwhile correlation between organizational justice and organizational citizenship behavior showed a moderate significant positive correlation. These findings indicated that any initiatives targeted at promoting employees' organizational citizenship behavior within the organization, employers should focus on enhancing employees' job satisfaction and organizational justice.

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Publication Details

Journal
EDUCATUM Journal of Social Sciences
Published
2025-03-25
DOI
https://doi.org/10.37134/ejoss.vol11.sp.9.2025
Primary Topic
Employee Performance and Management
Type
article
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Job Satisfaction, Organizational Justice, and Organizational Citizenship Behavior among Malaysian Employees

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EDUCATUM Journal of Social Sciences
Employee Performance and Management
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Job Satisfaction, Organizational Justice, and Organizational Citizenship Behavior among Malaysian Employees

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Abstract

The aim of the study was to explore the relationship between job satisfaction, organizational justice, and organizational citizenship behavior among Malaysian employees. A total of 100 Malaysian employees, mainly females, Malays and aged between 25 - 39 years old completed the online survey which consisted of the Job Satisfaction Survey, Colquitt’s Organizational Justice Scale, and Organizational Citizenship Behavior- Checklist. The correlation between job satisfaction and organizational citizenship behavior showed a slightly moderate, positive correlation, meanwhile correlation between organizational justice and organizational citizenship behavior showed a moderate significant positive correlation. These findings indicated that any initiatives targeted at promoting employees' organizational citizenship behavior within the organization, employers should focus on enhancing employees' job satisfaction and organizational justice.

EDUCATUM Journal of Social Sciences(11)
Sultan Idris Education University (MY)
Openalex Percentile: Top 73%
Employee Performance and Management
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