Value Unveiled: The Interplay of Product Quality, Service, and Aesthetic in Shaping Customer Perceived Value

This study aims to analyze the effect of product quality, service quality, and aesthetic atmosphere on customer perceived value of Bento Kopi Caf in Yogyakarta, Indonesia.The research strategy uses surveys, with the time horizon being cross-sectional.The data collection strategy used a questionnaire, and data analysis used regression with the help of SPSS.The research shows that product quality, service quality, and aesthetic atmosphere positively and significantly impact customer perceived value.

Publication Details

Journal
International Research Journal of Economics and Management Studies
Published
2024-10-30
DOI
https://doi.org/10.56472/25835238/irjems-v3i10p125
Primary Topic
Corporate Identity and Reputation
Type
article
Field-Weighted Citation Impact
0.00
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article

Value Unveiled: The Interplay of Product Quality, Service, and Aesthetic in Shaping Customer Perceived Value

International Research Journal of Economics and Management Studies
Corporate Identity and Reputation
article

Value Unveiled: The Interplay of Product Quality, Service, and Aesthetic in Shaping Customer Perceived Value

article en

Abstract

This study aims to analyze the effect of product quality, service quality, and aesthetic atmosphere on customer perceived value of Bento Kopi Caf in Yogyakarta, Indonesia.The research strategy uses surveys, with the time horizon being cross-sectional.The data collection strategy used a questionnaire, and data analysis used regression with the help of SPSS.The research shows that product quality, service quality, and aesthetic atmosphere positively and significantly impact customer perceived value.

International Research Journal of Economics and Management StudiesVol. 3(10)
Openalex Percentile: Top 48%
Corporate Identity and Reputation
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