Using telecommunication dialogue and nursing documentation to predict the risk of emergency room visit in a web-based telehealth programme
Our study demonstrates the feasibility of predicting ER visits using telehealth dialogue transcripts and nursing notes with pre-trained transformer models. The incorporation of nursing notes significantly enhances the model's performance, providing a valuable method for improving predictive accuracy in telehealth care.
Authors
- Chi‐Sheng Hung (ORCID: https://orcid.org/0000-0002-0158-7232)
- Ching‐Chang Huang (ORCID: https://orcid.org/0000-0001-8733-6217)
- Yi‐Lwun Ho (ORCID: https://orcid.org/0000-0002-8936-9570)
- Jen‐Kuang Lee (ORCID: https://orcid.org/0000-0003-3790-484X)
- Shin-Tsyr Hwang (ORCID: https://orcid.org/0009-0001-6989-4722)
- Ying-Hsien Chen (ORCID: https://orcid.org/0000-0002-0585-5847)
- Huiwen Wu (ORCID: https://orcid.org/0000-0002-4565-250X)
Institutions
- National Taiwan University Hospital (TW)
Publication Details
- Journal
- European Heart Journal - Digital Health
- Published
- 2025-07-01
- DOI
- https://doi.org/10.1093/ehjdh/ztaf076
- Primary Topic
- Electronic Health Records Systems
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Strong
- National Taiwan University Hospital
- National Taiwan University