Factors, Impacts, and Prevention Strategies of Violence Against Nurses: A Qualitative Study

Violence against nurses remains a significant challenge affecting their physical safety, psychological well-being, and professional performance. This study explored the factors contributing to violent behavior against nurses, their diverse impacts, and effective prevention strategies. A qualitative design was used to collect data from thirteen participants through interviews and to analyze them thematically. The study findings revealed that internal factors such as high workload, ineffective communication, and staff attitudes, alongside external factors including patient and family expectations, emotional states, and socio-cultural influences, contributed to violent incidents. The impacts identified included physical injury, psychological trauma, decreased motivation, and compromised quality of care. Participants highlighted prevention strategies involving positive nurse attitudes, patient and family education, effective communication, precise reporting mechanisms, institutional support, psychosocial support, and use of digital technology. The study concluded that addressing violent behavior against nurses requires a comprehensive and multidimensional approach that integrates personal, organizational, and technological interventions. It is recommended that nursing practice prioritize therapeutic communication and empathy, supported by strong policies and psychosocial resources to improve nurse safety and quality of care.

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Publication Details

Journal
JURNAL CITRA KEPERAWATAN
Published
2025-06-24
DOI
https://doi.org/10.31964/jck.v13i1.387
Primary Topic
Workplace Violence and Bullying
Type
article
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article

Factors, Impacts, and Prevention Strategies of Violence Against Nurses: A Qualitative Study

Annisa Febriana, Melinda Restu Pertiwi, Diana Hardiyanti, Heryyanoor Heryyanoor et al.
JURNAL CITRA KEPERAWATAN
Workplace Violence and Bullying
article

Factors, Impacts, and Prevention Strategies of Violence Against Nurses: A Qualitative Study

Annisa Febriana, Melinda Restu Pertiwi, Diana Hardiyanti, Heryyanoor Heryyanoor, Hari Safariansyah
article en

Abstract

Violence against nurses remains a significant challenge affecting their physical safety, psychological well-being, and professional performance. This study explored the factors contributing to violent behavior against nurses, their diverse impacts, and effective prevention strategies. A qualitative design was used to collect data from thirteen participants through interviews and to analyze them thematically. The study findings revealed that internal factors such as high workload, ineffective communication, and staff attitudes, alongside external factors including patient and family expectations, emotional states, and socio-cultural influences, contributed to violent incidents. The impacts identified included physical injury, psychological trauma, decreased motivation, and compromised quality of care. Participants highlighted prevention strategies involving positive nurse attitudes, patient and family education, effective communication, precise reporting mechanisms, institutional support, psychosocial support, and use of digital technology. The study concluded that addressing violent behavior against nurses requires a comprehensive and multidimensional approach that integrates personal, organizational, and technological interventions. It is recommended that nursing practice prioritize therapeutic communication and empathy, supported by strong policies and psychosocial resources to improve nurse safety and quality of care.

JURNAL CITRA KEPERAWATANVol. 13(1)
Universitas Nusa Bangsa (ID), Lambung Mangkurat University (ID)
Openalex Percentile: Top 79%
Workplace Violence and Bullying
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Factors, Impacts, and Prevention Strategies of Violence Against Nurses: A Qualitative Study — Annisa Febriana, Melinda Restu Pertiwi, et al. · JURNAL CITRA KEPERAWATAN (2025) | TGRS Research Map | TGRS