Quality assurance in public service interpreting

Ensuring the quality of interpreting services in various public sector environments is a complex and often challenging issue. Despite legislative provisions and various measures implemented worldwide to maintain high standards, instances of poor or inadequate interpreting services continue to be reported both in Greece and internationally. To address this issue, the Greek Ministry of Migration and Asylum, in collaboration with Ionian University, has recently undertaken a project to establish a national registry of qualified interpreters. This paper discusses the main aspects of the registry, emphasizing its potential to offer a sustainable solution to quality challenges and to enhance the effectiveness of interpreting services in Greece.