Consumer Protection in Law No. 8 of 1999 and Qur'anic Review

The imbalance of economic relations between business actors and consumers has resulted in suboptimal consumer protection, especially in facing the challenges of modern trade such as e-commerce. Although the Consumer Protection Law (UUPK) Number 8 of 1999 in Indonesia has provided a legal basis and regulated the basic rights of consumers, in practice consumer awareness and the application of legal protection are still not optimal. Therefore, consumer protection must be viewed holistically, not only from the aspect of positive law, but also from the perspective of the Qur'an which instills ethics and social responsibility in business. This research uses a qualitative method with an analytical literature study, which examines national legal regulations and Qur'anic verses related to business ethics and consumer protection. The results show that the principles in the UUPK are closely aligned with the teachings of the Qur'an which emphasize fairness, the prohibition of fraud, and the responsibility of businesses, as well as consumers' rights to convenience, security, and correct information. In addition, the research identified several key issues in consumer protection, such as product safety, right to clear information, digital transactions, personal data privacy, after-sales service, price transparency, protection of vulnerable consumers, right to be heard, environmental social responsibility, and accessibility of products and services. This study concludes that the integration between positive law and Islamic values can strengthen an effective and sustainable consumer protection system in Indonesia.

Authors

Publication Details

Journal
Jurnal Ilmu Agama Mengkaji Doktrin Pemikiran dan Fenomena Agama
Published
2025-06-12
DOI
https://doi.org/10.19109/jia.v26i1.28215
Primary Topic
Legal Studies and Policies
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Consumer Protection in Law No. 8 of 1999 and Qur'anic Review

Abuzar Alghifari, Rizq Ikhwanul Akbar, Septiawadi Septiawadi
Jurnal Ilmu Agama Mengkaji Doktrin Pemikiran dan Fenomena Agama
Legal Studies and Policies
article

Consumer Protection in Law No. 8 of 1999 and Qur'anic Review

Abuzar Alghifari, Rizq Ikhwanul Akbar, Septiawadi Septiawadi
article en

Abstract

The imbalance of economic relations between business actors and consumers has resulted in suboptimal consumer protection, especially in facing the challenges of modern trade such as e-commerce. Although the Consumer Protection Law (UUPK) Number 8 of 1999 in Indonesia has provided a legal basis and regulated the basic rights of consumers, in practice consumer awareness and the application of legal protection are still not optimal. Therefore, consumer protection must be viewed holistically, not only from the aspect of positive law, but also from the perspective of the Qur'an which instills ethics and social responsibility in business. This research uses a qualitative method with an analytical literature study, which examines national legal regulations and Qur'anic verses related to business ethics and consumer protection. The results show that the principles in the UUPK are closely aligned with the teachings of the Qur'an which emphasize fairness, the prohibition of fraud, and the responsibility of businesses, as well as consumers' rights to convenience, security, and correct information. In addition, the research identified several key issues in consumer protection, such as product safety, right to clear information, digital transactions, personal data privacy, after-sales service, price transparency, protection of vulnerable consumers, right to be heard, environmental social responsibility, and accessibility of products and services. This study concludes that the integration between positive law and Islamic values can strengthen an effective and sustainable consumer protection system in Indonesia.

Jurnal Ilmu Agama Mengkaji Doktrin Pemikiran dan Fenomena AgamaVol. 26(1)
Openalex Percentile: Top 75%
Legal Studies and Policies
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.