The Influence of Trust and Transaction Security on Interest in Using The QRIS Payment System
This study aims to determine the effect of trust and transaction security on interest in using the QRIS payment system (study on QRIS users in Bandung City). The development of technology and payment systems today has encouraged new innovations, including the use of QRIS as an increasingly popular digital payment method. In this case, understanding the interaction between trust, security, and interest in use is very important. This study uses quantitative methods with a population of QRIS users in Bandung City. The sample was taken by purposive sampling by distributing questionnaires to 200 respondents. Data collection was done through a questionnaire using a five-point Likert scale. Data analysis includes validity, reliability, descriptive statistics, classical assumptions, multiple linear regression, hypothesis testing, and determination coefficient testing. The results showed that the research instruments were valid and reliable. There is a strong correlation between trust and security variables on interest in using, with an influence contribution of 41.8%. These findings indicate that trust and security have a positive and significant effect on interest in using the QRIS payment system in Bandung City.
Authors
- Sri Raharso (ORCID: https://orcid.org/0000-0003-1105-9430)
- Ermina Tiorida
- Alya Putri Nabila
Institutions
- Bandung Institute of Technology (ID)
- Politeknik Negeri Bandung
Publication Details
- Journal
- Airlangga Journal of Innovation Management
- Published
- 2025-06-28
- DOI
- https://doi.org/10.20473/ajim.v6i2.72597
- Primary Topic
- FinTech, Crowdfunding, Digital Finance
- Type
- article
- Field-Weighted Citation Impact
- 0.00