The QRIS Effect: What Truly Motivates MSMEs to Go Digital?

QRIS is now usable in several countries through partnerships,enabling Rupiah-based transactions abroad. This study aims to determine the analysis of the effect of QRIS fees, transaction security, service benefits and ease, and use on interest in using QRIS in buying and selling transactions for MSMEs in Indonesia. This study uses primary data obtained from the collection method on a questionnaire with sampling by purposive sampling method. The questionnaire was randomly distributed online to MSMEs in Indonesia. The questionnaire contains items that need to be completed and sent using the google forms platform. As much as 100 data samples tested with data analysis using the Structural Equation Model (SEM) method through the Partial Least Squares (PLS) approach by conducting a convergent validity test, a discriminant validity test, a reliability test, a determination coefficient test (R2), and a path coefficient test. The results showed that QRIS fees, transaction security, service benefits and ease, and use simultaneously had positive and significant effects on interest in using QRIS in buying and selling transactions for MSMEs in Indonesia. Bank Indonesia needs to pay attention to these factors in the broader implementation of QRIS. It needs more promotion to introduce the benefits of QRIS usage for Indonesian MSMEs. This research provides help to policymakers develop QRIS.

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Publication Details

Journal
Airlangga Journal of Innovation Management
Published
2025-06-28
DOI
https://doi.org/10.20473/ajim.v6i2.72231
Citations
1
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
4.17
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article

The QRIS Effect: What Truly Motivates MSMEs to Go Digital?

Heny Kurniawati, Holly Deviarti, Kinkan Wandana Ayu Fauziah, Yowelcy Lovea Juwiyan et al.
1 citations
Airlangga Journal of Innovation Management
Technology Adoption and User Behaviour
4.17
article

The QRIS Effect: What Truly Motivates MSMEs to Go Digital?

Heny Kurniawati, Holly Deviarti, Kinkan Wandana Ayu Fauziah, Yowelcy Lovea Juwiyan, Made Irma Lestari
article en
1 citations

Abstract

QRIS is now usable in several countries through partnerships,enabling Rupiah-based transactions abroad. This study aims to determine the analysis of the effect of QRIS fees, transaction security, service benefits and ease, and use on interest in using QRIS in buying and selling transactions for MSMEs in Indonesia. This study uses primary data obtained from the collection method on a questionnaire with sampling by purposive sampling method. The questionnaire was randomly distributed online to MSMEs in Indonesia. The questionnaire contains items that need to be completed and sent using the google forms platform. As much as 100 data samples tested with data analysis using the Structural Equation Model (SEM) method through the Partial Least Squares (PLS) approach by conducting a convergent validity test, a discriminant validity test, a reliability test, a determination coefficient test (R2), and a path coefficient test. The results showed that QRIS fees, transaction security, service benefits and ease, and use simultaneously had positive and significant effects on interest in using QRIS in buying and selling transactions for MSMEs in Indonesia. Bank Indonesia needs to pay attention to these factors in the broader implementation of QRIS. It needs more promotion to introduce the benefits of QRIS usage for Indonesian MSMEs. This research provides help to policymakers develop QRIS.

Airlangga Journal of Innovation ManagementVol. 6(2)
Binus University (ID)
Openalex Percentile: Top 6%
Technology Adoption and User Behaviour
4.17
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