Emotional Intelligence in Managerial Economic Decision-Making

In today’s complex organizational environment, Emotional Intelligence (EI) plays a critical role in shaping the quality of economic decision-making by managers. This study investigates how the dimensions of EI—namely self-awareness, emotional regulation, and empathy—influence strategic decision processes across various industries. Using a descriptive qualitative approach with thematic analysis, data were gathered from semi-structured interviews with 10 senior managers, supported by observations and organizational documents. The findings reveal that EI serves as an internal mechanism that stabilizes cognitive processes under organizational pressure, reduces decision bias, and enhances the social legitimacy of economic decisions. The integration of EI fosters a balance between rational analysis and affective insight, leading to more ethical and adaptive decisions. This study offers an integrative model connecting EI dimensions with key stages of economic decision-making and provides practical implications for managerial training and organizational policy. It advocates for interdisciplinary approaches to better understand emotionally-informed economic behavior.

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Publication Details

Journal
Jurnal Ilmiah Manajemen Ekonomi dan Bisnis
Published
2025-05-25
DOI
https://doi.org/10.51903/qtjj2s79
Primary Topic
Regional Development and Management Studies
Type
article
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article

Emotional Intelligence in Managerial Economic Decision-Making

Andi Dwi Anjani, Iqlillah Nur Aida, Faishal Muhammad
Jurnal Ilmiah Manajemen Ekonomi dan Bisnis
Regional Development and Management Studies
article

Emotional Intelligence in Managerial Economic Decision-Making

Andi Dwi Anjani, Iqlillah Nur Aida, Faishal Muhammad
article en

Abstract

In today’s complex organizational environment, Emotional Intelligence (EI) plays a critical role in shaping the quality of economic decision-making by managers. This study investigates how the dimensions of EI—namely self-awareness, emotional regulation, and empathy—influence strategic decision processes across various industries. Using a descriptive qualitative approach with thematic analysis, data were gathered from semi-structured interviews with 10 senior managers, supported by observations and organizational documents. The findings reveal that EI serves as an internal mechanism that stabilizes cognitive processes under organizational pressure, reduces decision bias, and enhances the social legitimacy of economic decisions. The integration of EI fosters a balance between rational analysis and affective insight, leading to more ethical and adaptive decisions. This study offers an integrative model connecting EI dimensions with key stages of economic decision-making and provides practical implications for managerial training and organizational policy. It advocates for interdisciplinary approaches to better understand emotionally-informed economic behavior.

Jurnal Ilmiah Manajemen Ekonomi dan BisnisVol. 4(2)
Indonesia University of Education (ID)
Openalex Percentile: Top 78%
Regional Development and Management Studies
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