Situated use of conversation strategies in interactions between English learners and AI writing tutor chatbots

This study investigates the conversation strategies that Korean middle school English learners employ when interacting with AI-based writing tutor chatbots. A total of 79 eighth-grade students at a middle school in Seoul engaged in English process writing tasks with ChatGPT API-powered writing tutor chatbots, composing an argumentative and an expository essay. Their dialogues during the pre-writing and drafting stages were analyzed using content analysis, with a focus on linguistic modification strategies within situated writing contexts. The results reveal that learners actively interacted with the AI writing tutor chatbots, employing various strategies to refine chatbot responses, clarify misunderstandings, and negotiate meaning. These strategies demonstrated both backward- and forward-oriented approaches, allowing students to iteratively improve their writing through dynamic interaction. Based on these findings, the study provides pedagogical recommendations for optimizing AI chatbot-mediated conversations in L2 English writing instruction.

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Publication Details

Journal
English Teaching
Published
2025-06-30
DOI
https://doi.org/10.15858/engtea.80.2.202506.135
Primary Topic
AI in Service Interactions
Type
article
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article

Situated use of conversation strategies in interactions between English learners and AI writing tutor chatbots

Min-Chang Sung, Sooyeon Kang
English Teaching
AI in Service Interactions
article

Situated use of conversation strategies in interactions between English learners and AI writing tutor chatbots

Min-Chang Sung, Sooyeon Kang
article en

Abstract

This study investigates the conversation strategies that Korean middle school English learners employ when interacting with AI-based writing tutor chatbots. A total of 79 eighth-grade students at a middle school in Seoul engaged in English process writing tasks with ChatGPT API-powered writing tutor chatbots, composing an argumentative and an expository essay. Their dialogues during the pre-writing and drafting stages were analyzed using content analysis, with a focus on linguistic modification strategies within situated writing contexts. The results reveal that learners actively interacted with the AI writing tutor chatbots, employing various strategies to refine chatbot responses, clarify misunderstandings, and negotiate meaning. These strategies demonstrated both backward- and forward-oriented approaches, allowing students to iteratively improve their writing through dynamic interaction. Based on these findings, the study provides pedagogical recommendations for optimizing AI chatbot-mediated conversations in L2 English writing instruction.

English TeachingVol. 80(2)
Quality Education
Openalex Percentile: Top 92%
AI in Service Interactions
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Situated use of conversation strategies in interactions between English learners and AI writing tutor chatbots — Min-Chang Sung, Sooyeon Kang · English Teaching (2025) | TGRS Research Map | TGRS