PENGARUH KEGUNAAN YANG DIRASAKAN, SIKAP MEREK DAN PERSEPSI HARGA TERHADAP NIAT MEMBELI KEMBALI MELALUI KEPERCAYAAN ELEKTRONIK DAN KEPUASAN PELANGGAN PENGGUNA TRANSPORTASI ONLINE MAXIM DI DKI JAKARTA

This study aims to analyze whether there is an influence between Perceived Usefulness, Brand Attitude, Price Perception on Repurchase Intention through E-Trust and Customer Satisfaction in Maxim online transportation users. The sample in this study amounted to 100 respondents using purposive sampling where there are criteria for determining the sample, namely users of online transportation applications who have used Maxim in DKI Jakarta at least once in the last 3 months. This study uses quantitative methods and path analysis tests. Based on the test results, it is known that Brand Attitude, Price Perception on Repurchase Intention has a direct effect and for indirectly Brand Attitude on Repurchase Intention through Customer Satisfaction.

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Publication Details

Journal
Jurnal Ekonomi dan Industri
Published
2025-04-26
DOI
https://doi.org/10.35137/jei.v25i2.210
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
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article

PENGARUH KEGUNAAN YANG DIRASAKAN, SIKAP MEREK DAN PERSEPSI HARGA TERHADAP NIAT MEMBELI KEMBALI MELALUI KEPERCAYAAN ELEKTRONIK DAN KEPUASAN PELANGGAN PENGGUNA TRANSPORTASI ONLINE MAXIM DI DKI JAKARTA

Hanny Nurlatifah, Shohibul Imam, Maulana Malik
Jurnal Ekonomi dan Industri
Consumer Behavior and Marketing Influence
article

PENGARUH KEGUNAAN YANG DIRASAKAN, SIKAP MEREK DAN PERSEPSI HARGA TERHADAP NIAT MEMBELI KEMBALI MELALUI KEPERCAYAAN ELEKTRONIK DAN KEPUASAN PELANGGAN PENGGUNA TRANSPORTASI ONLINE MAXIM DI DKI JAKARTA

Hanny Nurlatifah, Shohibul Imam, Maulana Malik
article en

Abstract

This study aims to analyze whether there is an influence between Perceived Usefulness, Brand Attitude, Price Perception on Repurchase Intention through E-Trust and Customer Satisfaction in Maxim online transportation users. The sample in this study amounted to 100 respondents using purposive sampling where there are criteria for determining the sample, namely users of online transportation applications who have used Maxim in DKI Jakarta at least once in the last 3 months. This study uses quantitative methods and path analysis tests. Based on the test results, it is known that Brand Attitude, Price Perception on Repurchase Intention has a direct effect and for indirectly Brand Attitude on Repurchase Intention through Customer Satisfaction.

Jurnal Ekonomi dan IndustriVol. 25(2)
Openalex Percentile: Top 80%
Consumer Behavior and Marketing Influence
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