The Mediating Role of Digital Tax Literacy in TikTok-Based Tax Compliance Among Indonesian Taxpayers

The digital transformation of tax administration has prompted tax authorities to utilize social media as a tool for education and communication, including platforms such as TikTok. This study aims to examine the effect of perceived information quality on digital tax compliance, with digital tax literacy serving as a mediating variable. Employing a quantitative explanatory approach and purposive sampling technique, data were collected through an online questionnaire distributed to taxpayers who are active TikTok users. The results show that perceived information quality does not have a direct effect on digital tax compliance but has a positive effect on digital tax literacy. Furthermore, digital tax literacy positively influences digital tax compliance and fully mediates the relationship between perceived information quality and digital tax compliance. These findings highlight the crucial role of digital literacy as a prerequisite for the effectiveness of tax communication through social media.

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Publication Details

Journal
INJECT (Interdisciplinary Journal of Communication)
Published
2025-06-30
DOI
https://doi.org/10.18326/inject.v10i1.4527
Citations
1
Primary Topic
Islamic Finance and Communication
Type
article
Field-Weighted Citation Impact
4.20
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article

The Mediating Role of Digital Tax Literacy in TikTok-Based Tax Compliance Among Indonesian Taxpayers

Melda Aulia Ramadhani, Sitti Rahma Sudirman, Muhammad Rinaldi, Muhammad Harits Zidni Khatib Ramadhani et al.
1 citations
INJECT (Interdisciplinary Journal of Communication)
Islamic Finance and Communication
4.20
article

The Mediating Role of Digital Tax Literacy in TikTok-Based Tax Compliance Among Indonesian Taxpayers

Melda Aulia Ramadhani, Sitti Rahma Sudirman, Muhammad Rinaldi, Muhammad Harits Zidni Khatib Ramadhani, Muhamad Ariandi
article en
1 citations

Abstract

The digital transformation of tax administration has prompted tax authorities to utilize social media as a tool for education and communication, including platforms such as TikTok. This study aims to examine the effect of perceived information quality on digital tax compliance, with digital tax literacy serving as a mediating variable. Employing a quantitative explanatory approach and purposive sampling technique, data were collected through an online questionnaire distributed to taxpayers who are active TikTok users. The results show that perceived information quality does not have a direct effect on digital tax compliance but has a positive effect on digital tax literacy. Furthermore, digital tax literacy positively influences digital tax compliance and fully mediates the relationship between perceived information quality and digital tax compliance. These findings highlight the crucial role of digital literacy as a prerequisite for the effectiveness of tax communication through social media.

INJECT (Interdisciplinary Journal of Communication)Vol. 10(1)
Universitas Widya Dharma Klaten (ID), Mulawarman University (ID)
Openalex Percentile: Top 7%
Islamic Finance and Communication
4.20
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The Mediating Role of Digital Tax Literacy in TikTok-Based Tax Compliance Among Indonesian Taxpayers — Melda Aulia Ramadhani, Sitti Rahma Sudirman, et al. · INJECT (Interdisciplinary Journal of Communication) (2025) | TGRS Research Map | TGRS