The Influence of Ease of Use, Trust, Lifestyle and Digital Payment System on Financial Management of Community Users of Dana E-Wallet in Pontianak City

The development of digital technology has a major impact on business activities and daily life, including in the payment system. One form of digitalization is the use of e-wallets such as Dana, which provide easy non-cash and non-card transactions. This study aims to determine the effect of ease of use, trust, lifestyle, and digital payment systems on the financial management of Dana e-wallet users in Pontianak City. The method used is associative quantitative research, with a sample of 150 respondents selected through purposive sampling techniques. The research instrument was a questionnaire using a Likert scale, and the data was analyzed using multiple linear regression as well as t-test and F-test. The results of the study showed that ease of use, trust, and digital payment systems partially had a positive and significant effect on financial management. Meanwhile, lifestyle had a negative and significant effect, indicating that a consumptive lifestyle can hinder financial management even though it is supported by technology. Simultaneously, these four variables contributed 50.4% to financial management, while the rest was influenced by other factors. These findings show the importance of easy-to-use and trusted technology in supporting effective financial management, but lifestyle control is still needed so that technology can be utilized optimally.

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Publication Details

Journal
Journal Dimensie Management and Public Sector
Published
2025-06-30
DOI
https://doi.org/10.48173/jdmps.v6i3.316
Primary Topic
SMEs Development and Digital Marketing
Type
article
Field-Weighted Citation Impact
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article

The Influence of Ease of Use, Trust, Lifestyle and Digital Payment System on Financial Management of Community Users of Dana E-Wallet in Pontianak City

Dedi Hariyanto, Cinta Oktavira Nanda
Journal Dimensie Management and Public Sector
SMEs Development and Digital Marketing
article

The Influence of Ease of Use, Trust, Lifestyle and Digital Payment System on Financial Management of Community Users of Dana E-Wallet in Pontianak City

Dedi Hariyanto, Cinta Oktavira Nanda
article en

Abstract

The development of digital technology has a major impact on business activities and daily life, including in the payment system. One form of digitalization is the use of e-wallets such as Dana, which provide easy non-cash and non-card transactions. This study aims to determine the effect of ease of use, trust, lifestyle, and digital payment systems on the financial management of Dana e-wallet users in Pontianak City. The method used is associative quantitative research, with a sample of 150 respondents selected through purposive sampling techniques. The research instrument was a questionnaire using a Likert scale, and the data was analyzed using multiple linear regression as well as t-test and F-test. The results of the study showed that ease of use, trust, and digital payment systems partially had a positive and significant effect on financial management. Meanwhile, lifestyle had a negative and significant effect, indicating that a consumptive lifestyle can hinder financial management even though it is supported by technology. Simultaneously, these four variables contributed 50.4% to financial management, while the rest was influenced by other factors. These findings show the importance of easy-to-use and trusted technology in supporting effective financial management, but lifestyle control is still needed so that technology can be utilized optimally.

Journal Dimensie Management and Public SectorVol. 6(3)
Universitas Muhammadiyah Pontianak (ID)
Openalex Percentile: Top 73%
SMEs Development and Digital Marketing
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