DIGITAL CHALLENGES AND INSTITUTIONAL LIMITATIONS IN THE PUBLIC ADMINISTRATION SYSTEM OF UKRAINE

The article provides a comprehensive analysis of the digital challengesand institutional constraints that accompany the process of digital transformation ofpublic administration in Ukraine. Given the stateʼs strategic course towards Europeanintegration, reforming the public administration sector, and adapting to the challengesof wartime, digitalization is considered a key factor in the modernization of themanagement system.The study outlines the main digital challenges facing public administration:uneven digital infrastructure between regions, fragmentation of information systems,insufficient level of digital competencies of civil servants, weak interdepartmentalcoordination, and legal uncertainty of digital processes. Institutional constraints areidentified, including: inertia of management structures focused on bureaucratic logic;lack of regulatory support for digital initiatives; formal approach to digital services;imitation of transparency in the absence of real control mechanisms.In order to illustrate the real state of digitalization, examples of three landmarknational projects – «Diya», Prozorro and eHealth – are considered. Theirachievements, institutional barriers and systemic problems of scaling are analyzed.Strategic directions for overcoming institutional barriers are outlined: updatingthe regulatory framework of digital governance, implementing institutionalmechanisms for interagency interaction, developing digital competencies in the civilservice, strengthening cybersecurity and ensuring feedback with users of public eservices. The need to transition from fragmented digitalization to systemic managementof digital transformation is substantiated, which involves not only technological, butalso organizational, cultural, legal and managerial modernization. REFERENCES1. Byrkovych, T. I., Byrkovych, V. I., & Kabanets, O. S. (2019). Mekhanizmypublichnoho upravlinnia u sferi tsyfrovykh transformatsii [Mechanisms of publicadministration in the field of digital transformations]. Derzhavne upravlinnia:udoskonalennia ta rozvytok, (9). https://doi.org/10.32702/2307-2156-2019.9.2 [inUkrainian].2. Diia. (n.d.). Retrieved from https://diia.gov.ua [in Ukrainian].3. Ministry of Health of Ukraine. (n.d.). Elektronna systema okhorony zdorovia vUkraini [Electronic health system in Ukraine]. Retrieved from https://ehealth.gov.ua[in Ukrainian].4. Kuibida, V. S., Karpenko, O. V., & Namestnik, V. V. (2018). Tsyfrove vriaduvanniav Ukraini: bazovi definii poniatiino-katehorialnoho aparatu [Digital governance inUkraine: Basic definitions of conceptual and categorical apparatus]. VisnykNatsionalnoi akademii derzhavnoho upravlinnia pry Prezydentovi Ukrainy. Seriia:Derzhavne upravlinnia, (1), 5–10. Retrieved fromhttp://nbuv.gov.ua/UJRN/vnaddy_2018_1_3 [in Ukrainian].5. Pihariiev, Y. L., & Kosteniuk, N. O. (2021). Didzhytalizatsiia publichnohoupravlinnia yak chynnyk tsyfrovoi transformatsii Ukrainy [Digitalization of publicadministration as a factor of Ukraineʼs digital transformation]. Aktualni problemyderzhavnoho upravlinnia, (2)83, 92-96 [in Ukrainian].6. Razumei, H. Yu., & Razumei, M. M. (2020). Didzhytalizatsiia publichnohoupravlinnia yak skladnyk tsyfrovoi transformatsii Ukrainy [Digitalization of publicadministration as a component of Ukraineʼs digital transformation]. Publichneupravlinnia ta mytne administruvannia, (2)25, 139-145.https://doi.org/10.32836/2310-9653-2020-2.25 [in Ukrainian].7. Sydorenko, N. (2022). Suchasni tendentsii rozvytku publichnoho upravlinnia[Modern trends in the development of public administration]. Aspekty publichnohoupravlinnia, 10(3), 59–63. Retrieved from https://doi.org/10.15421/152220 [inUkrainian].8. Prozorro. (n.d.). Systema publichnykh zakupivel Prozorro [Prozorro publicprocurement system]. Retrieved from https://prozorro.gov.ua [in Ukrainian].