The Relationship between Emotional Intelligence and Innovative Work Behavior in Government Agency Employees

This study examines the relationships between Emotional Intelligence (EI), Innovative Work Behavior (IWB), and Employee Performance (EP) among government employees in Indonesia using a quantitative approach. Data were collected from 100 respondents through a Likert-scale questionnaire and analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS). The findings reveal that EI significantly influences both IWB and EP, while IWB also has a direct positive effect on EP. Furthermore, IWB mediates the relationship between EI and EP, underscoring its critical role in translating emotional capabilities into improved performance outcomes. The results highlight the importance of fostering EI and IWB to enhance employee performance in government institutions. This study provides theoretical insights and practical recommendations for public sector managers aiming to improve innovation and productivity in the workplace.

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Publication Details

Journal
West Science Business and Management
Published
2025-06-30
DOI
https://doi.org/10.58812/wsbm.v3i02.1965
Primary Topic
Emotional Intelligence and Performance
Type
article
Field-Weighted Citation Impact
0.00
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article

The Relationship between Emotional Intelligence and Innovative Work Behavior in Government Agency Employees

Mohammad Gifari Sono, Achmad Choerudin, Bakri Bakri
West Science Business and Management
Emotional Intelligence and Performance
article

The Relationship between Emotional Intelligence and Innovative Work Behavior in Government Agency Employees

Mohammad Gifari Sono, Achmad Choerudin, Bakri Bakri
article en

Abstract

This study examines the relationships between Emotional Intelligence (EI), Innovative Work Behavior (IWB), and Employee Performance (EP) among government employees in Indonesia using a quantitative approach. Data were collected from 100 respondents through a Likert-scale questionnaire and analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS). The findings reveal that EI significantly influences both IWB and EP, while IWB also has a direct positive effect on EP. Furthermore, IWB mediates the relationship between EI and EP, underscoring its critical role in translating emotional capabilities into improved performance outcomes. The results highlight the importance of fostering EI and IWB to enhance employee performance in government institutions. This study provides theoretical insights and practical recommendations for public sector managers aiming to improve innovation and productivity in the workplace.

West Science Business and ManagementVol. 3(02)
Jakarta State Polytechnic (ID), Universitas Muhammadiyah Luwuk Banggai (ID), Universitas Tunas Pembangunan (ID)
Openalex Percentile: Top 82%
Emotional Intelligence and Performance
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The Relationship between Emotional Intelligence and Innovative Work Behavior in Government Agency Employees — Mohammad Gifari Sono, Achmad Choerudin, et al. · West Science Business and Management (2025) | TGRS Research Map | TGRS