Cultura organizacional como motor de innovación social: evidencia empírica desde el Caribe Colombiano

This study examines the impact of organizational culture on social innovation within Aguas de Cartagena S.A., a public utilities company in Colombia’s Caribbean region. Using a structural equation model, the research confirms that values such as collaboration, sustainability, and ethical leadership significantly influence the implementation of social innovation programs, the development of water management solutions, and stakeholder perception. The study fills a national research gap by providing methodologically robust local evidence with strong potential for replication. Findings highlight organizational culture as a strategic driver for corporate sustainability and suggest future research directions across various industries and emerging contexts, particularly in Latin America.