Web-based systems in HR: a guide to digital transformation in organizations
Purpose This research examines how web-based technologies transform human resource management through digital systems. The study analyzes how these systems revolutionize organizational efficiency while identifying implementation challenges and ethical considerations in the digital age. Design/methodology/approach A systematic review of literature published between 2000 and 2023 was conducted using JSTOR, ScienceDirect and Google Scholar. The methodological approach involved rigorous evaluation criteria and triangulation of qualitative and quantitative findings to ensure integral analysis. Findings Digital HR systems significantly improve organizational efficiency through advanced recruitment processes, modernized payroll administration and improved employee engagement. However, implementation challenges include cybersecurity vulnerabilities, digital competency requirements and ethical considerations regarding data privacy. The effectiveness of these systems is influenced by organizational culture and change management approaches. Research limitations/implications While this study provides an integral analysis of web-based HR systems, future research should explore emerging technologies including artificial intelligence applications and remote work technology integration in post-pandemic contexts. Practical implications Organizations implementing web-based HR systems should develop complete security frameworks, establish ethical guidelines for data management and implement effective change management strategies to ensure successful digital transformation. Originality/value This research addresses a significant gap in current literature by providing an integrated analysis of technical, organizational and ethical dimensions of web-based HR systems. Unlike previous studies that focused primarily on operational benefits, this research examines the interrelationship between technological capabilities and human factors in digital HR transformation.
Authors
- Eduardo Carlos Dittmar (ORCID: https://orcid.org/0000-0002-8087-2444)
- Martin Sposato (ORCID: https://orcid.org/0000-0001-9260-9961)
- Jenny Patricia Vargas Portillo (ORCID: https://orcid.org/0000-0002-0226-3053)
Publication Details
- Journal
- International Journal of Organization Theory and Behavior
- Published
- 2025-06-30
- DOI
- https://doi.org/10.1108/ijotb-11-2024-0228
- Citations
- 2
- Primary Topic
- Digital Transformation in Industry
- Type
- article
- Field-Weighted Citation Impact
- 2.48