Evaluating Technical Efficiency of Selected Healthcare Centres in Yola North using Data Envelopment Analysis

Healthcare facilities enjoy particular significance and sensitivity in health economics since they are among the largest organizations offering health and hygiene services. A novel approach to healthcare efficiency evaluation is Data Envelopment Analysis (DEA), a multi-criteria approach to hospital performance evaluation and decision-making. In order to evaluate a few chosen hospitals in Yola North, Adamawa State, Nigeria, the study applied DEA. Nine DMUs were specifically chosen for the case study, and the number of outpatients was regarded as the output. Two inputs were taken into consideration: the number of clinical staff members and beds utilized in the hospital. The Charnes, Cooper and Rhodes (CCR) model was deployed to evaluate the technical efficiency of the DMU’s. The results of the efficiency evaluation for the period of (2024) shows that specialists’ hospital, Peace hospital and New Bosheng hospital were technically efficient, with efficiency score of 100% indicating the inputs and outputs used in the hospital was satisfactorily used. The inefficient DMU’S were DMU B with efficiency of 83%, DMU C with efficiency score of 41%, DMU E with efficiency score of 59%, DMU F with efficiency score of 43%, DMU H with efficiency score of 39% and DMU I with efficiency score of 94%. The overall efficiency of the hospitals was not satisfactory; this indicates that these hospitals need to improve their performance, managers and policymakers of the health system in these private hospitals should provide an appropriate context to change the existing situation to improve the efficiency of the hospital service.