User-Centered Sustainable Product Lifecycle Management Platform Design

This study proposes Eco Track, a dual-end digital platform designed for sustainable product lifecycle management. The system integrates environmental data provided by enterprises with behavioral data recorded by users, enabling a visualized and interactive management experience across four key product lifecycle stages: production, transportation, usage, and recycling. Employing User-Centered Design (UCD), emotional design, and gamification strategies, the research evaluates the platform’s interaction effectiveness and user acceptance through prototype development and usability testing. Results indicate that data visualization, emotional feedback, and incentive mechanisms significantly enhance users’ awareness of and engagement in sustainable behaviors. This paper establishes a replicable interaction design framework, offering practical design paradigms and methodological references for the development of future green digital platforms.