Two – step Experiment Design for Participative Design Thinking

User-centric development of innovative products, functions, or services can be challenging. Usually, users understand the purpose or functionality of the system they use and are therefore in a competent decision-making position when asked to rate the usability of a product or voice suggestions for improvement. However, some products are unfamiliar to the users for whom these products are developed. To test these types of products efficiently, we developed an experiment design composed of well-studied methods like Usability Testing and Design Thinking workshops. The goal is to generate improvements and development tasks collaboratively with the end users. Furthermore, we present experiences of applying this approach in a study with 22 participants on an innovative safety-relevant ADAS function in collaboration with an Original Equipment Manufacturer (OEM).

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Publication Details

Journal
AHFE international
Published
2025-01-01
DOI
https://doi.org/10.54941/ahfe1006670
Primary Topic
Design Education and Practice
Type
article
Field-Weighted Citation Impact
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article

Two – step Experiment Design for Participative Design Thinking

Bernhard Schick, Seda Aydogdu, Gioele Micheli
AHFE international
Design Education and Practice
article

Two – step Experiment Design for Participative Design Thinking

Bernhard Schick, Seda Aydogdu, Gioele Micheli
article en

Abstract

User-centric development of innovative products, functions, or services can be challenging. Usually, users understand the purpose or functionality of the system they use and are therefore in a competent decision-making position when asked to rate the usability of a product or voice suggestions for improvement. However, some products are unfamiliar to the users for whom these products are developed. To test these types of products efficiently, we developed an experiment design composed of well-studied methods like Usability Testing and Design Thinking workshops. The goal is to generate improvements and development tasks collaboratively with the end users. Furthermore, we present experiences of applying this approach in a study with 22 participants on an innovative safety-relevant ADAS function in collaboration with an Original Equipment Manufacturer (OEM).

AHFE internationalVol. 194
Openalex Percentile: Top 85%
Design Education and Practice
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