Learning and Engagement in Continuous Professional Development Through E-Learning Platforms

Although significant emphasis is placed on continuous learning, most research focuses on formal education or non-formal education that aims to develop general competencies. Meanwhile, there is a lack of research on the development of professional competencies. General competence development focuses on broad, transferable skills applicable across various contexts, while the development of professional competence is focused on developing specialized, role-related expertise and acquiring technical knowledge in a specific field. Moreover, professional competence development on e-platforms requires addressing specific needs to ensure engagement in continuous professional development. The use of a personalized learning approach is one of the key factors to ensure engagement in continuous professional development. Personalized learning emphasizes the tailoring of content to align with individual learners' goals, roles, and skill levels, incorporating different layouts, presentation styles, and learning methods that can be selected based on the learner's specific needs. The paper aims to investigate the linkage between the elements of personalized learning and engagement in continuous professional development through e-learning platforms. In doing this, the quantitative data were collected from questionnaires distributed among customs and international trade professionals using simple random sampling. The study revealed that among customs and international trade professionals, the dominant learning style is kinesthetic, which emphasizes the need for creating highly interactive, practical, and task-oriented activities. The findings also highlighted customs and international trade professionals' preferences for content elements, e-learning platform functionalities, information sources, and other elements of personalized learning that enhance their engagement in continuous professional development.