Workplace bullying: its causes, consequences and coping strategies

Workplace bullying has been extensively researched over the past two decades, yet conceptual disagreements persist, especially as Western theories may not apply to Eastern contexts due to cultural differences. This study explores workplace bullying behaviours, causes, consequences, and coping strategies through data from 160 respondents. Findings show that threats to personal standing, such as gossip and insults, and professional status threats, such as mistreatment and false accusations, are recognised as bullying. However, many in Brunei experience overworking but do not perceive it as bullying, indicating cultural acceptance. The study highlights that anyone can be a victim, particularly those who are extraverted, conscientious, and neurotic. A lack of organisational policies and an unfavourable culture contribute to bullying, affecting both victims and witnesses psychologically. Individual-based interventions are preferred, reflecting the taboo nature of discussing workplace bullying in Brunei. This research is crucial for guiding effective policymaking on workplace bullying.