Uncovering Insights from Teacher Feedback: A Sentiment Analysis Study at Cronasia Foundation College, Inc

The unprecedented integration of Information and Communication Technology (ICT) in education to improve information management, learning activities, and data-based decision making is an essential in the digital age. Using sentiment analysis, this study analyzes teacher feedback from Cronasia Foundation College, Inc. in the hope of unveiling emotional trends and critical institutional issues. Textual feedback was classified as having positive, neutral, or negative sentiment using natural language processing (NLP) and machine learning algorithms and analyzed for common themes. Results show more positive reactions associated with the instrumentality of advising and curriculum, as well as continued concerns over workload, student engagement, and administrative support. These findings provide practical insights for institutional planning and illustrate the power of sentiment analysis in crafting responsive, data-informed policies in higher education.