The strategy of forming an internal Agile expertise center to support digital transformation

The strategy of designing, launching and scaling the Agile Center of Expertise (CE) is considered as a key instrument to support digital transformation in the banking sector of the CIS countries. In conditions of high competition, limited availability of experts in the market, and the need to adapt to dynamic changes in the business environment, internal expertise is becoming a critical factor in the successful implementation of Agile methodologies. The key stages of the Agile life cycle are analyzed – from the justification of the need for its creation and the definition of an organizational structure to the construction of an operational model, work regulations and a mechanism for integration into business processes. The areas of responsibility of the CE, the optimal composition and functional roles of the team, approaches to goal setting and methods for monitoring the effectiveness of Agile transformation are considered in detail. Special attention is paid to the operational rhythm of the division, ensuring the synchronization of its activities with corporate plans and strategic business priorities. The presented methodology is based on many years of practical experience in implementing digital transformations in the region's leading banks, as well as on the analysis of empirical data on the implementation of flexible management approaches in complex organizational systems. Additionally, the features of the center's interaction with other methodological and functional units are considered. The importance of institutionalization of Agile competencies and formalization of knowledge transfer processes within the organization is noted. The factors influencing the sustainability of transformational changes in the long term are analyzed. A special emphasis is placed on the need to adapt the proposed approach to the specifics of the corporate culture of a particular organization. The conclusions are drawn that the introduction of Agile CE contributes to accelerated scaling of Agile practices, reducing organizational resistance, improving cross-functional interaction and reducing the cost of external consultants. The practical significance of the proposed strategy lies in its applicability to other sectors of the economy and the potential for scaling across the organization.